Inside the Dekita app you'll be able to request deletion of your account and personal data from Settings. When you do:
These steps complete within 72 hours. Encrypted backups are purged on their own rotation schedule (a maximum retention window that is tracked separately and disclosed in the Privacy Policy); after that window no copy remains.
You can always ask us directly. Email hello@heydekita.com with the subject Delete my Dekita data from the email associated with your request. We'll confirm and complete the deletion, and reply when it's done.
Records we are legally required to retain (for example, minimal transaction records for tax or fraud-prevention purposes) may be kept for the period the law requires, in a restricted form, and are then deleted. Anything held only to contact you about early access is removed on request.